We provide,
exceptionally talented Virtual Call Center Agents,
to business people seeking balance!
Stay available without selling yourself short. Let a Forward Virtual Agent keep you and your customers connected.
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Why Use A Virtual Agent?
Efficiency
Are you spending hours trudging through customer support tickets?
Customer Support
Do your customers complain about your availability?
Communication
Do Integrated Digital Channels for communication seem overwhelming?
Availability
Do you have the manpower for 24-hour customer support?
Connect With Your Customers on Their Time Without Sacrificing Yours.
Staying connected with your customers and addressing their concerns quickly is one of the most effective ways to maintain their satisfaction. Utilizing enterprise-level cloud call center software and Integrated Digital Channels combined with our highly-trained professional agents, Forward can manage your customer service and support needs without hijacking your time.
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Who Uses Virtual Agents?
And You!
Who Is Your Virtual Agent?
Audrey Davis
Senior Virtual Assitant
A company revolves around its clients, and by hiring one of our Virtual Agents, you can keep those customers happy with Forward’s call center technology, professional agents, and Integrated Digital Channels.
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Rachael Brown
Virtual Bookkeeper
Financial responsibilities are a necessary part of business… but that doesn’t mean you have to like doing them! A Virtual Bookkeeper from Forward will take tasks like on-time bill pay, payroll services, and tax preparation off your plate.
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Dana Simone
Virtual Assistant
Don’t worry about your day - our virtual assistants have it covered with services like daily schedule management, social media content management, and even travel and reservations management.
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Tamera Jones
Virtual Agent
A company revolves around its clients, and by hiring one of our Virtual Agents, you can keep those customers happy with Forward’s call center technology, professional agents, and Integrated Digital Channels.
Hire MeCommit to your customers.
Conserve your time. Call Forward
Let our Virtual Agents respectfully manage your customer support needs.
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